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Your privacy is important to HealthInfo Interactive, a division of the HealthInfo Direct LLC companies. Our Privacy Promise to our clients and interactive program participants is as follows:

HealthInfo Interactive Privacy Promise for Clients and Program Participants

While information is the cornerstone of our ability to provide superior service, our most important asset is the trust we earn from our clients and program participants. Keeping client and program participant information secure is a top priority for all of us at HealthInfo Interactive. Personal information you provide online will be used by HealthInfo Interactive to deliver the informational programs to which you have been invited or for which you are eligible. The information collected from you will also be used solely to report program results to sponsoring companies or organizations, as well as to make you aware of other programs that may interest you.

Here then, is our promise to our individual clients and participants in our online interactive programs:

  • We will safeguard, according to strict standards of security and confidentiality, any information our clients and program participants provide us.
  • We will limit the collection and use of program participant information to the minimum we require to deliver superior service to our clients, which includes advising our clients about our products, services and other opportunities, and to administer our business. Information collected, which is required to participate in HealthInfo Interactive programs, includes identifying who you are, your e-mail address and your mailing address.
  • We will permit only authorized employees and our vendor partners (honoraria providers, mailing houses, etc.), who are trained in the proper handling of program participant information, to have access to relevant participant information. These partners are restricted from using this data in any way other than to provide services for HealthInfo Interactive, and they may not share or resell this information. Employees and our vendor partners who violate our Privacy Promise will be subject to our normal disciplinary process or termination of contracts as applicable. We cannot, however, guarantee their compliance with these restrictions.
  • We may also share personal information from you (such as name, mailing address) with the company sponsoring the informational program. In these cases, the sponsoring company is clearly identified.
  • Other than in connections with services listed above, we may not share, trade or sell your personal information without your consent. HealthInfo Interactive does, however, reserve the right to share the information in response to authorized information requests of governmental authorities or where required by law.
  • We will safeguard and keep confidential all statistical and aggregated data we collect such as web log information (e.g., your web browser, operating system, pages visited, etc.). Web log information contains no personal information such as your name or e-mail address and is not used to identify our users.
  • We will always maintain control over the confidentiality of our program participant information. We may, however, facilitate relevant offers or honorariums from reputable companies.
  • At any time, program participants can contact us to remove their names from our database lists.
  • Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
  • We will attempt to keep program participant files complete, up to date, and accurate. We will tell our program participants how and where to conveniently access their account information (except when we're prohibited by law) and how to notify us about errors, which we will promptly correct.
  • We will continuously assess ourselves to ensure that the privacy of our clients and program participants is respected. We will conduct our business in a manner that fulfills our Privacy Promise in the many media forms in which we do business.
  • We are committed to keeping the personal information you provide us secure and will take every precaution reasonable to protect your personal information from loss, misuse or alteration. Vendor partners of HealthInfo Interactive are required to keep your information confidential and are not permitted to use this information for any other purpose than to carry out the services provided for us.
  • We are committed to safeguarding your privacy, however, please be aware that if you link to another third-party site from the RxEngage.com web site, such sites are not subject to the HealthInfo Interactive Privacy Promise, and HealthInfo Interactive has no control over the use of information disclosed on such sites. You should review the privacy policies of each site you visit to determine its terms and conditions.
  • Please be aware that HealthInfo Interactive may change this Privacy Promise at any time by posting the change at our website, and it is your responsibility to be aware of any changes. Your use of the RxEngage.com website constitutes acceptance of the terms of this Privacy Promise.
  • We are committed to working with you to obtain fair and rapid resolution of any complaints or disputes concerning privacy. Questions regarding our Privacy Statement should be directed via e-mail to: info@rxengage.com or you can address written correspondence to:

Privacy Issues
HealthInfo Interactive
870 E. Higgins Road, Suite 142
Schaumburg, IL 60173

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